Cricket168 Privacy Policy – Your information is completely safe with us

1 Introduction

Cricket168 (referred to herein as "we", "us", or "the Platform") is a responsible online sports betting and gaming platform. We believe that protecting your personal information is not just a legal obligation — it is an ethical responsibility.

This Privacy Policy ("Privacy Policy") explains what information Cricket168 collects, how it is used, who it is shared with, and how your data is kept secure. By using any Cricket168 service, you agree to this Privacy Policy.

This policy should be read alongside Cricket168's Terms & Conditions. In the event of any conflict between the two documents, this Privacy Policy takes precedence on matters relating to data.

2 What information we collect

Cricket168 collects three types of information:

A) Information You Provide Directly

• Full name, date of birth & nationality
• Mobile number & email address
• Current address
• National ID or passport number (for KYC verification)
• Payment method details (mobile banking number)
• Account password (stored in encrypted form)

B) Automatically collected information

• IP address & device type
• Browser Type & Operating System
• Site Access Time & Session Information
• Betting history & gameplay logs
• Transaction history

C) Information received from third parties

• Transaction verification data from the payment gateway
• Risk assessment data from fraud prevention services
• Information from age & identity verification services

3 How your information is used

Cricket168 uses your information solely for the following purposes:

Cricket168 will never use your information beyond the purposes described above. If your data needs to be used for any new purpose, you will be notified in advance.

4 Data Sharing Policy

Cricket168 respects your privacy. We only share your information in the limited circumstances outlined below:

• Trusted service providers: Limited data is shared with third parties for payment processing, KYC verification, and technology services. Strict data protection agreements are in place with all such partners.
• Legal Requirements: Information may be disclosed in response to a court order or a lawful request from law enforcement. Where possible, you will be notified in advance.
• Business Transfer: In the event of a merger or acquisition, your data may be transferred to the new entity, but this Privacy Policy will remain in effect.
• With your consent: Your explicit consent will be obtained before any sharing beyond what is described above.

5 Cookies & Tracking Policy

The Cricket168 website and app use cookies and similar technologies to enhance your experience and keep the site functioning properly.

• Essential cookies: Required for login sessions, security, and core site functionality. These cannot be disabled as they are essential to keep the site running.
• Performance Cookies: Monitors site speed and usability. All data is collected anonymously.
• Functionality cookies: Remembers your preferences, language, and account settings.
• Marketing Cookies: To show you relevant offers and promotions. These can be turned off.

Cookies can be managed at any time through your browser settings; however, disabling essential cookies may cause parts of the site to not function correctly.

6 Security measures

Cricket168 protects your data using industry-leading security measures:

• 256-bit SSL/TLS encryption: All data transmissions are encrypted.
• Two-Factor Authentication (2FA): An extra layer of security on logins and payments.
• Regular security audits: Third-party experts conduct regular system audits.
• Automatic Session Timeout: Automatically logged out after extended inactivity.
• Suspicious Login Alert: Instant notifications for logins from a new device or location.
• 24/7 Security Monitoring: Round-the-clock system monitoring.

7 Your data rights

As a Cricket168 member, you have the following rights:

• Right to access: The right to know what information Cricket168 holds about you.
• Right to rectification: The right to request correction of inaccurate or incomplete information.
• Right to erasure: The right to request deletion of your data under certain circumstances.
• Right to Restrict Processing: The right to request that processing of your data be restricted in certain circumstances.
• Right to portability: The right to receive a copy of your data in a machine-readable format.
• Right to Object: The right to object to certain types of data processing.
• Right to withdraw consent: The right to withdraw consent at any time for consent-based processing.

To exercise these rights privacy@cricket168.click. We will respond within 30 business days.

8 KYC & identity verification

Cricket168 complies with international Anti-Money Laundering (AML) laws. As part of this, identity verification (KYC) is mandatory for all members.

• Documents collected for KYC verification are stored with the highest level of security.
• KYC documents are used solely for identity verification and legal compliance.
• KYC documents are not shared with third parties outside of authorized KYC staff.
• KYC data may be retained for up to 5 years as required by law.

9 Children's Privacy

Cricket168 strictly does not collect information from or provide services to anyone under the age of 18. If we are informed that a minor is using our platform, we will immediately:

• We will close that account.
• All collected data will be deleted.
• We will notify the relevant authorities.

If a Parent or Guardian Has Concerns support@cricket168.clickto get in touch.

10 Data retention & deletion

Cricket168 only retains your information for as long as necessary:

• Active account: Essential data is retained for as long as your account remains active.
• Closed account: Typically deleted within 1 year of closure.
• Financial Transaction Information: May be retained for up to 5 years in accordance with legal obligations.
• KYC documents: May be retained for up to 5 years after closure for legal purposes.
• Marketing data: Deleted within 30 days of opting out.

11 Changes to the Privacy Policy

Cricket168 may update this Privacy Policy from time to time. For significant changes:

• A notification will be sent to your registered email.
• A notice will be displayed upon accessing the platform.
• You will be notified at least 14 days before any changes take effect.

Continued use of Cricket168 after any policy update will be considered acceptance of the revised terms. If you do not wish to accept the new policy, please request account closure.

12 Contact & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please reach out to us through the following:

• Email (privacy-related): privacy@cricket168.click
• General Support: support@cricket168.click
• Live chat: Chat directly in Bangla on the Cricket168 platform
• Response time: Usually within 3 business days; up to 30 days for complex requests